Customer Reviews

Our reviews are not only a credit to all staff members in our hard-working and dedicated team but show that we thrive to ensure the highest quality of service is given to each individual customer.

"I wanted to leave positive feedback after our recent experience in purchasing floor and wall tiles for our new kitchen in the TileMarket Boucher Road branch. Sean was the salesman who helped us from start to finish and he was so helpful, patient and friendly throughout the whole process. He is excellent at his job as he went out of his way to help us get things just right and the way we wanted. He has such a professional manner with immense attention to detail and he provides excellent customer service. I would, for these reasons, have no doubt about returning to this store in the future, and I have recommended this store to my friends and family because of Sean's highly efficient quality service. Thank you Sean for making our experience an extremely stress free and happy one. Everything worked out perfectly." Donna, Belfast

"I am writing to thank your company for the kind help and advice during the time I was doing renovations and extensions to my residence. The project commenced in late August and has just been completed. During this time, all your staff were courteous and helpful. I would like to make special mention of Sean with whom I dealt with most of the time. It was indeed a pleasure to work with him. He was knowledgeable and straightforward. He prepared many quotations, placed a number of special orders which always arrived on time and took a lot of trouble to appriase himself on the techincal details of the warmup mats which I eventually purchased from you. I will have no hesitation in recommending your company to my friends." Cecil,  Belfast

"Excellent service, tiles ordered Monday and arrived Friday. Great price too! Highly recommended." Simon,  Bedfordshire

“The order was received in perfect order - very well packaged and my wife said the delivery driver was extremely friendly. Great tiles.” Tom, Oxfordshire

"I just wanted to place on record my wife's and my appreciation for the help and attention we received from your staff member Sean.  Having unsuccessfully visited a number of local stores seeking advice re. the refurbishment of our downstairs' cloakroom, it wasn't until we went to Tile Market and met Sean that we felt we were being looked after. Even though we changed our mind a couple of times, Sean was very patient and continued to offer solutions.  The actual work is, at this moment, taking place and we felt it was only fair to express our appreciation.  We can assure you we will strongly recommend Tile Market and its staff to our friends." Joe, Belfast

"As a recent customer of your firm I wish to commend the sales person Sean Morris with whom we dealt.  His courtesy, patience and professional tenacity in seeking to fulfil our order from the same batch code was exemplary. We understand this has not been easy due to the length of time the order lay and at a late stage we discovered we needed another 4² metres.  In response Sean took persistent responsibility to fulfil the order for which we are grateful. Please do forward our personal commendation to your staff member Sean.  Customer service and satisfaction is everything!" Harry, Belfast

“I just wanted to drop a line to say a huge thank you for all your assistance, guidance, prompt and professional service. I deal many different businesses and organisations, and appreciate how difficult it can be to strike the balance between professional service, and a sense of making a customer feel personally valued - Sean the sales person that my husband and I worked with, successfully achieved this and we would like to commend him for this.  From ordering, to delivery and even return, Sean was great to work with.  It will be due to service like this that we will consider returning to Tile Market to make further purchases. ” Louise, Donegal

“From start to finish all the staff we dealt with where at hand to answer all of our questions and help as much as they could. I would recommend the supply and fit service to anyone.” Tracey, Ballymena 

“New floor is down and looks great! Quick delivery and a pleasure to work with such a helpful staff. They came highly recommended and did not disappoint. The company was a pleasure to work with from start to finish.” John, Manchester

“My wife and I could not be happier with the water jet design we now have in our bathroom. It looks amazing and the staff where a pleasure to deal with.” Paul & Catherine, Armagh

“Tiles arrived promptly after order and look great.” Tom D, Dublin

“Wanted to feed back formally to Tile Market, your sales team on the Boucher Road, has been particularly helpful over the past few days; they have made significant efforts to source tiles that I requested and had run low in stock. I thought I would let you know as I appreciated this very much and it’s not often that staff in larger retail organisations have shown themselves to be so helpful. My many thanks to your staff and to your organisation.” Johnny, Belfast

"Just a short message to tell you how pleased I have been with the service received from your company and from Sean in particular. Having seen a floor tile in your internet site I wanted to see a sample before ordering a pallet of said tile. This was arranged by Sean and I was able to make a reservation while waiting to view sample tile. In a series of e mails from Sean everything was arranged and thankfully I loved the sample tile and have now confirmed delivery for October 17. Thanks to the internet and your efficient and friendly service I am one very happy customer and hope you will pass on my thanks to all concerned." Chris J, Wales 

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